DelluCare.

DelluCare.

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Getting all of the Nutrients you need simply cannot be done without supplements.

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+1 599 162 4545

5689 Lotaso Terrace, Culver City,
CA, United States

Refund and Returns Policy

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At Dellucare, we want you to be fully satisfied with your purchase. If for any reason you are not, we’re here to help with our straightforward refund and return policy.

30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • Your item must be in the same condition you received it: unopened, unused, and in its original packaging.
  • You’ll also need to provide the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at support@dellucare.com.
Once your return request is approved, we will:

  • Provide a return shipping label.
  • Include instructions on how and where to send your package.

Note: Items sent back without prior authorization will not be accepted.

For any return-related questions, feel free to contact us at support@dellucare.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

  • Your item is defective or damaged.
  • You received the wrong item.

We will evaluate the issue promptly and work to make it right.

Exchanges

The quickest way to exchange an item is to:

  1. Return the item you currently have.
  2. Once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you are entitled to cancel or return your order within 14 days, for any reason and without justification.

Requirements:

  • The item must be in the same condition as received: unopened, unused, and in its original packaging.
  • A receipt or proof of purchase is required.

Refunds

Once we’ve received and inspected your return, we will notify you of the refund status.

If approved, your refund will be processed automatically to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you still haven’t received it, contact us at support@dellucare.com.

We’re committed to ensuring your satisfaction and look forward to resolving any concerns you may have. Thank you for choosing Dellucare!